Privacy Policy

Introduction

Welcome to ea777, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how ea777 ("we", "us", or "our") collects, processes, stores, and protects personal information provided by users ("you" or "your") when you access or use our website, mobile interface, games, and associated services.

By registering an account with ea777 or continuing to use our platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the ea777 platform immediately and contact our support team for assistance.

Information We Collect

ea777 collects personal information that is necessary for account registration, identity verification, payment processing, and service delivery. The categories of information we collect are outlined below:

We collect this information directly from you when you register, make a deposit or withdrawal, contact support, or interact with our platform. Some technical data is collected automatically through standard web technologies.

How We Use Your Information

ea777 uses your personal data strictly for legitimate operational purposes. We do not sell your information to third parties for marketing purposes. Below are the primary ways we use your data:

• Account creation, identity verification (KYC), and age confirmation to ensure all players are 21 years or older
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Delivering platform services including cricket betting, slots, live casino, fish shooting games, and crash titles
• Communicating with you regarding account activity, bonus offers, security alerts, and service updates
• Fraud detection, anti-money-laundering compliance, and responsible gaming monitoring
• Improving platform performance, user experience, and technical infrastructure

We process your data only for the purposes described above. If we ever need to use your data for a new purpose, we will update this Privacy Policy and notify you accordingly.

Sharing of Information

ea777 does not sell, rent, or trade your personal information to external parties. We may share your data only in the following limited circumstances:

• Payment processors and e-wallet partners (such as bKash, Nagad, and Rocket) solely to facilitate your financial transactions on the platform
• Game providers and technology suppliers (such as Pragmatic Play, Evolution Gaming, Spribe) who deliver games within the ea777 platform, under strict data-sharing agreements
• Regulatory authorities or law-enforcement agencies when required by applicable law or to protect the safety and security of our platform and users

Any third party that receives your data is bound by strict contractual obligations to handle it securely and solely for the purposes we have specified. We remain accountable for all data-sharing arrangements involving your personal information.

Cookies and Tracking Technologies

ea777 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your session when you are logged in, and analyze how our platform is used. Cookies are small text files stored on your device by your web browser. They do not carry viruses or malicious software.

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling cookies may affect the functionality of certain features on the ea777 platform, including session persistence and personalized content. We use only essential and analytical cookies — we do not use advertising or cross-site tracking cookies.

Data Security

ea777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption on all data transmissions, secure server infrastructure, access-control policies that restrict data access to authorised personnel only, and regular security audits.

Despite our best efforts, no method of electronic transmission or storage is completely secure. If you suspect that your account has been compromised, please contact our support team immediately at [email protected]. You are also responsible for keeping your login credentials (username and password) confidential and not sharing them with any third party.

Data Retention

ea777 retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records are retained for a minimum of five years in accordance with standard anti-money-laundering requirements.

If you close your ea777 account, we will begin the data deletion process within a reasonable timeframe, subject to any applicable legal hold requirements. Some anonymised or aggregated data derived from your usage may be retained indefinitely for statistical and analytical purposes, but this data will not identify you personally.

Your Rights

As a user of the ea777 platform, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of Access — you may request a copy of the personal data we hold about you
• Right to Rectification — you may request correction of inaccurate or incomplete personal data
• Right to Erasure — you may request deletion of your personal data subject to applicable legal retention obligations
• Right to Restriction — you may request that we limit our processing of your personal data in certain circumstances
• Right to Object — you may object to our processing of your personal data where we rely on legitimate interests as the legal basis

We will respond to all verified data-rights requests within 30 days. In certain complex cases we may require additional time, in which case we will notify you of the extension and the reason for it.

Third-Party Services

The ea777 platform integrates with third-party game providers, payment processors, and technology partners to deliver a complete gaming experience. These partners operate under their own privacy policies and data-handling procedures. While ea777 selects partners carefully and requires contractual data-protection commitments, we cannot be responsible for the independent privacy practices of these third parties.

Our platform does not contain links to external websites. If you encounter a link that directs you outside the ea777 domain, please treat it with caution and be aware that ea777 does not govern the privacy practices of external sites.

Children's Privacy (21+ Only)

ea777 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under 21 years of age. If we become aware that personal data has been inadvertently collected from a person under 21, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided personal information to ea777, please contact us at [email protected] without delay.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data-handling practices, our support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and professionally.

You can reach our support team by email at: [email protected]. Please include your registered username and a clear description of your enquiry so we can assist you as efficiently as possible. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy enquiries within 2 business days.

ea777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify active users via a platform notification or email. The updated policy will be effective from the date it is published on this page. We encourage you to review this page periodically to stay informed of how we protect your personal data.